Job Description
Location: Sofia, Bulgaria
Type: Full-time (40h/week)
Start Date: September 2025
Are you a gamer at heart with a passion for solving puzzles and helping others? Do you believe that the player's experience is the most important part of any game? If you're nodding your head, we have an incredible opportunity for you to turn that passion into your profession.
We're building a brand-new, elite team right here in Sofia, and we're looking for thoughtful, player-focused individuals to be its foundation. This isn't just about answering tickets; it's about being the crucial link between our players and the game developers, ensuring every voice is heard and every issue is a chance to improve.
Your Mission, Should You Choose to Accept It:
- Be the hero our players need. You'll investigate and resolve a variety of technical and gameplay issues, providing solutions that are both effective and ...