Job Description
We're partnering with a leading global customer experience provider to recruit German-speaking Customer Sales & Support Specialists for an exciting international project in Portugal.
In this role, you will support customers throughout their post-sales journey while also contributing to inbound sales opportunities. You will assist customers via phone, email, and chat, ensuring a high-quality customer experience while helping drive customer satisfaction and business growth.
This is a full-time work-from-home opportunity based anywhere in Portugal, offering the flexibility to work remotely while being part of a dynamic and multicultural international team.
Your Role:
- Handle incoming customer requests via phone, email, and chat
- Deliver high-quality customer service for post-sales inquiries, including deliveries, warranties, refunds, and order-related questions
- Provide inbound sales support, promoting products and ...