German Speaking Customer Service for Insurance Company in Greece

Patrique Mercier Recruitment FR is delighted to offer a position for a German Speaking Customer Service Representative at a reputable insurance company based in Greece. This role involves providing excellent customer support to German-speaking clients, assisting them with their insurance inquiries and claims.

Responsibilities

• Provide professional and efficient customer service to German-speaking clients via phone, email, and chat regarding insurance products and services.
• Assist customers with policy information, claims processing, and other insurance-related inquiries.
• Handle customer complaints and resolve issues promptly to ensure customer satisfaction and retention.
• Maintain comprehensive knowledge of company insurance products, terms, and conditions.
• Document customer interactions accurately and maintain detailed records for compliance.
• Collaborate with internal teams to facilitate prompt resolution of complex...