German-speaking Customer Service Representative – Lisbon, Portugal
FH Collective Academy
Job Description
German-speaking Customer Service Representative – Lisbon, Portugal
We are currently looking for German-speaking Customer Service Representatives to join an international team in Lisbon. If you enjoy helping customers, working in a multicultural environment, and building your career in an international company, this opportunity could be the perfect next step for you.
Location: Lisbon, Portugal (On-site)
Schedule: Rotative shifts (Monday to Sunday – 24/7)
Employment Type: Full-time
Your Responsibilities
Provide high-quality customer support via phone, email, and chat
Assist customers with inquiries, requests, and issue resolution
Ensure a positive customer experience through professional and empathetic communication
Document customer interactions accurately in internal systems
Work collaboratively with internal teams to resolv...