German-speaking Technical Support Agent to Lisbon, Portugal

Confidential

Lisbon, Lisbon, Portugal
PERMANENT - FULL_TIME
Posted June 06, 2026

Job Description

Job Description

Seize the opportunity to become part of a multicultural team!


What will you do?


As a Technical Customer Advisor, you'll apply your skills to resolve emerging issues with precision and efficiency. You'll uphold excellent standards and share your passion for technology with both customers and colleagues. Given the dynamic nature of this role, you'll have the opportunity to develop your IT skills and advance your international career at your own pace.

  • German-language inbound customer support via phone, chat, and email

  • Responding to customer inquiries and documenting relevant case information

  • Ensuring excellent customer satisfaction

  • Assisting with pre-sales, general inquiries, and technical support issues

  • Appropriately addressing customer escalations and accurately documenting the process

  • Collaborating with other technicians to resolve or properly c...