Job Description
Join Kinaxis as a Global Customer Care Intern in Ottawa, Canada. This full-time, 12-month role engages you in operational processes while supporting community management and customer service tasks.
As a valuable member of the team, you will contribute to various operational processes, including documenting workflows and assisting content program implementation. The position is ideal for currently enrolled students or recent graduates in related disciplines seeking hands-on experience in customer support and operations.
Key Responsibilities:
• Support operational tasks across community and knowledge management
• Document and update internal workflows and processes
• Assist in implementing engagement and content programs
• Monitor community activity and assist with case documentation
• Conduct research to enhance operational improvements
Requirements:
• Enrollment in a business or related degree program
• Strong organizational and time-management skills
•...
As a valuable member of the team, you will contribute to various operational processes, including documenting workflows and assisting content program implementation. The position is ideal for currently enrolled students or recent graduates in related disciplines seeking hands-on experience in customer support and operations.
Key Responsibilities:
• Support operational tasks across community and knowledge management
• Document and update internal workflows and processes
• Assist in implementing engagement and content programs
• Monitor community activity and assist with case documentation
• Conduct research to enhance operational improvements
Requirements:
• Enrollment in a business or related degree program
• Strong organizational and time-management skills
•...