Job Description
Job titleGlobal KAM SCO M/FSupport function - Logistic & Transport Solutions DesignAs a Global Key Account Manager, the position holder is responsible for the worldwide coordination of the account, including strategy definition, inside sales, operational performance and financial results.
He/she represents Geodis for all aspects of the customer relationship, being the central link to all functions.ResponsibilitiesStrategy definition and customer management Manage the overall health of the relationship to the customer and in SCODevelop a complete customer card, communication matrixAnalyze full supply chain customer spend to find new opportunitiesContinuously develop the presence of Geodis within the customer organizationPropose optimizations to improve performance of services, from customer and end‐customer perspectiveAnticipate, understand and adjust organization to customer scope changesHandle change‐management requests, addendum to contract / SOW with customerPotentially manag...