Job Description
The agency operates in pods - small, autonomous growth teams led by elite team leaders. Each pod functions like a mini-agency, and we're now hiring a Growth Marketing Pod Leader to own our next pod.
This role requires someone who is:
1. Client Success & Client Communication
Exceptionally strong with client success and communication - a world-class level CSM.
You must be able to operate as a top-tier CSM (Client Success Manager) for your pod:
- Burning desire to ensure clients get what they need from our service to succeed with us
- “Service-first” mindset - always wanting to serve clients EVEN if they have high expectations or are more intense/custom
- You GENUINELY care about clients, and you are LASER-FOCUSSED on ensuring our clients win ...