GTM Operations Analyst

Lightspeed Commerce, Inc.

montreal, qc, Canada
Full-time
Posted June 01, 2026

Job Description

We are seeking a GTM Operations Analyst to support the execution of key Hardware commercial initiatives across global markets, based in Montreal. This role sits within the broader Go-To-Market Operations function and focuses on bringing structure, consistency, and visibility to new and evolving hardware programs.

Responsibilities

Supporting process build & documentation

  • Assisting in developing operational documentation, including process flows and standard operating procedures (SOPs), for new hardware-related GTM initiatives
  • Translating business requirements into clear, executable workflows
  • Identifying gaps, edge cases, or dependencies in early-stage processes

Owning manual process execution

  • Executing recurring operational tasks tied to hardware initiatives (e.g., data identification, eligibility reviews, tracking actions, billing triggers)
  • P...