Job Description
Unleash your leadership skills as a Guest Experience Shift Lead at LEGOLAND Discovery Centre. Create magical moments for families while supervising the front-line team and ensuring exceptional service.
In this role, you will guide and inspire your team, manage daily operations, and maintain excellent guest flow. Training and supporting team members are key, along with stepping in as a host when needed. Your ability to handle guest inquiries will enhance the overall experience at this attraction.
Key Responsibilities:
• Supervise front-line staff during shifts
• Inspire team to deliver guest-obsessed service
• Assist with guest flow and crowd control
• Train and coach team members for success
• Respond to guest inquiries with professionalism
Requirements:
• High School diploma or GED required
• 6+ months in attractions or hospitality preferred
• Strong customer service and communication skills
• Leadership experience or potential to grow
• Ability ...
In this role, you will guide and inspire your team, manage daily operations, and maintain excellent guest flow. Training and supporting team members are key, along with stepping in as a host when needed. Your ability to handle guest inquiries will enhance the overall experience at this attraction.
Key Responsibilities:
• Supervise front-line staff during shifts
• Inspire team to deliver guest-obsessed service
• Assist with guest flow and crowd control
• Train and coach team members for success
• Respond to guest inquiries with professionalism
Requirements:
• High School diploma or GED required
• 6+ months in attractions or hospitality preferred
• Strong customer service and communication skills
• Leadership experience or potential to grow
• Ability ...