Job Description
Who We Are?
We are a fast-growing company operating at the intersection of real estate, hospitality, and investment management, focused on delivering high-quality private hotels and short-term rental experiences.
Working closely with property owners and guests, we manage premium assets with a strong emphasis on service excellence, operational efficiency, and attention to detail.
Our team is based in Viana do Castelo, driven to raise the hospitality standard to luxury.
The Role:
We are looking for a customer-focused and detail-oriented Junior Customer Support to act as a key point of contact for our guests.
This role is central to ensuring exceptional guest experiences, smooth communication, and consistently high service standards across our portfolio.
What You’ll Do:
Act as the main point of contact for guests before, during, and after their stay.