Job Description
Starhotels, gruppo privato alberghiero italiano, è leader nei segmenti upscale e upper-upscale & luxury, con 30 hotel situati nel cuore delle migliori destinazioni italiane oltre a Londra, Parigi e New York, per un totale di oltre 4.200 camere.
Join Starhotels and become part of the Front Office team at our Hotel Rosa Grand in the heart of Milan.
As a Guest Service Agent you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure.
Your responsibilities include:
- Being the friendly face that responds promptly to guest inquiries, providing information and assistance.
- Handling check-in, check-out activities as well as other related tasks.
- Efficiently managing guest messages and requests.
- Staying updated about hotel services, guest needs, and special events.
- Ensuring lobby and Front Desk standard...