Job Description
Excel as a Guest Service Professional at InnVest Hotels, focused on enhancing guest experiences. You'll handle reservations, check-ins, and ensure all guests feel welcomed and valued.
In this role, you'll be pivotal in maintaining the hotel's reputation for excellent service. You will register guests, accommodate special requests, and work closely with housekeeping to ensure room readiness. Your attention to detail and effective communication will help streamline hotel operations and improve service delivery.
Key Responsibilities:
• Facilitate guest registrations and room assignments
• Coordinate with housekeeping regarding room status
• Process and file charges accurately
• Promote hotel services using suggestive selling techniques
• Maintain a tidy lobby and ensure safety protocols are followed
Requirements:
• High school diploma or equivalent
• Excellent communication and organizational skills
• Proficiency in computerized systems
• Flexibility fo...
In this role, you'll be pivotal in maintaining the hotel's reputation for excellent service. You will register guests, accommodate special requests, and work closely with housekeeping to ensure room readiness. Your attention to detail and effective communication will help streamline hotel operations and improve service delivery.
Key Responsibilities:
• Facilitate guest registrations and room assignments
• Coordinate with housekeeping regarding room status
• Process and file charges accurately
• Promote hotel services using suggestive selling techniques
• Maintain a tidy lobby and ensure safety protocols are followed
Requirements:
• High school diploma or equivalent
• Excellent communication and organizational skills
• Proficiency in computerized systems
• Flexibility fo...