guest services agent - hotel

Best Western Plus Okotoks Inn & Suites

okotoks, town of okotoks, Canada
Full-time
Posted June 15, 2026

Job Description

Overview

Languages: English

Education

  • No degree, certificate or diploma

Experience

Will train

On site: Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Hospitality industry
  • Hotel, motel, resort

Responsibilities

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e...