Guest Services Agent

Marriott

Vancouver, BC, Canada
Full-time
Posted June 01, 2026

Job Description

**Additional Information**
**Job Number** 26056938
**Job Category** Rooms & Guest Services Operations
**Location** Vancouver Marriott Pinnacle Downtown Hotel, 1128 West Hastings Street, Vancouver, BC, Canada, V6E 4R5
VIEW ON MAP (https://www.google.com/maps?q=Vancouver%20Marriott%20Pinnacle%20Downtown%20Hotel%2C%201128%20West%20Hastings%20Street%2C%20Vancouver%2C%20BC%2C%20Canada%2C%20V6E%204R5)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $25.48-$31.85 per hour

**POSITION SUMMARY**

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room ...