Head of Operations | Healthcare/Hospital | Kolkata

Michael Page

Kolkata, West Bengal, India
Permanent
Posted June 16, 2026
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Job Description

  • Lead operations for a high‑growth, multi‑specialty healthcare institution
  • Drive service excellence, quality, and large-scale process transformation

    • About Our Client

    The hospital is a well‑established, modern healthcare institution committed to high‑quality patient care and service excellence. With advanced clinical services and a strong focus on standardised processes, it caters to a diverse patient base. The organisation encourages innovation, accountability, and continuous improvement. It provides a stable platform for senior leaders to create meaningful impact at scale.

    Job Description

  • Identify opportunities for innovation and drive continuous improvement day‑to‑day operations across IPD, OPD, Housekeeping, and F&B.
  • Ensure patient satisfaction, smooth workflows, and NABH compliance.
  • Oversee patient admission, transfer, discharge, and billing coordination.
  • Monitor bed management, service readine...
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