Job Description
Are you a native Hebrew speaker looking for a job as a Customer Delight Representative for Social Media?
Become a member of our ambitious and motivated support team. Ensure customer satisfaction by representing one of the world’s most recognizable companies and supporting their business.
Responsibilities
- Provide support to high-level clients, helping them grow across multiple channels – chat, email, and phone
- Support and expand the self-serve advertising base for clients in the online and digital advertising domain
- As a Customer Delight for Social Media, you’ll provide pre and post-sales support for all self-service products
- Provide product and tool support to enhance clients’ experience
- Identify and solve technical bugs and add delivery issues
- Resolve customer issues in a timely manner and pro-actively communicate with clients on progress
- Pro-actively identify areas where clients c...