Help Desk Technician

VTech Dealer IT

medellín, valle de aburrá, antioquia, Colombia
Full-time
Posted June 05, 2026

Job Description

Open to candidates located in Colombia.

Requirements

  • Excellent command of the English language (Written and verbal).
  • Minimum 3 years of IT Help Desk or Systems admin experience.
  • Working Knowledge of Microsoft 365, Windows Operating Systems, Desktop Troubleshooting, Active Directory, DNS, DHCP, File Servers
  • General software installation, and troubleshooting.
  • DMS setup and troubleshooting, printers and print servers, fax, VPN, Cisco, Networking, Wireless, Remote Monitoring, and Management software.
  • Web Filtering.

Desired Qualifications

  • Knowledge of Dealer Management Systems like CDK, DealerTrack, Reynolds & Reynolds.
  • Other common auto dealership software
  • Degree in Computer Science, Information Technology, or related fields
  • Microsoft certifications
  • Cisco Certifications

Responsibilities

  • Taking su...