Helpdesk Engineer

Andersen

Warsaw, Masovian Voivodeship, Poland
Full-time
Posted June 03, 2026

Job Description

Summary

Andersen is hiring a Helpdesk Engineer to provide first-line support, troubleshoot hardware and software issues, manage user access, and ensure reliable IT operations and user assistance.

Andersen is a pre-IPO software development company providing a full cycle of services. For over 19 years, we have been helping enterprises and middle-sized firms worldwide transform their businesses by creating effective digital solutions using innovative technologies.

Today, we are working with organizations from various parts of the world, including North America, Western Europe, Israel, Australia, and the UAE. Our expertise covers FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, eCommerce, and other industries.

Responsibilities

  • Providing first-line technical support to users.
  • Troubleshooting hardware, software, and network issues on user devices.
  • Installing, configuri...