Hilton Front Office Supervisor Role Pointe Claire (Pointe-Claire)

Overview

Advance your career at Hilton as a Front Office Supervisor, dedicated to excellence in guest service and front desk management. This role requires effective team leadership and operational oversight.

In this pivotal role, you will assist the Front Office Manager in daily operations, focusing on guest satisfaction and maximizing profitability. You will conduct staff training, manage labor costs, and ensure compliance with safety and financial regulations. Your skills in customer service and operational efficiency will drive team performance and guest loyalty.

Key Responsibilities

• Assist in supervising front desk service operations


• Train staff on hotel services and procedures


• Assign daily tasks and monitor labor costs


• Promote hotel offerings and ensure guest satisfaction


• Perform check-in/check-out and manage transactions

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