Hospitality Customer Success Strategist

Shiji Group

ciudad de méxico, ciudad de méxico, Mexico
Full-time
Posted June 10, 2026

Job Description

A global hospitality technology company is looking for a Customer Success Manager in Mexico City. In this role, you will foster strong relationships with clients, ensuring they derive maximum value from the company's solutions. Ideal candidates have at least three years of relevant experience, preferably in SaaS, and strong knowledge of hotel tech ecosystems. Bilingual proficiency in Spanish and English is required. You’ll lead customer transitions, conduct regular reviews, and provide strategic guidance to enhance client satisfaction.
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