Job Description
Lead front desk operations as a Hospitality Front Desk Supervisor. Be the first point of contact and guarantee an outstanding guest experience at Pursuit.
In this essential role at Pursuit, you will supervise front desk operations and maintain productive communication with all departments. Enjoy a dynamic environment where you will provide concierge services, manage guest inquiries, and offer a breadth of information to enhance guest satisfaction. Your past experience in similar roles will help ensure compliance with company standards and emergency procedures.
Key Responsibilities:
• Supervise front desk administrative operations
• Welcome guests and ensure their needs are met
• Resolve guest complaints to promote loyalty
• Ensure staff readiness for emergency situations
• Train team members on systems and procedures
Requirements:
• 2-5 years’ experience in hospitality
• 1 year in a supervisory capacity
• Basic computer skills and accounting knowledge
In this essential role at Pursuit, you will supervise front desk operations and maintain productive communication with all departments. Enjoy a dynamic environment where you will provide concierge services, manage guest inquiries, and offer a breadth of information to enhance guest satisfaction. Your past experience in similar roles will help ensure compliance with company standards and emergency procedures.
Key Responsibilities:
• Supervise front desk administrative operations
• Welcome guests and ensure their needs are met
• Resolve guest complaints to promote loyalty
• Ensure staff readiness for emergency situations
• Train team members on systems and procedures
Requirements:
• 2-5 years’ experience in hospitality
• 1 year in a supervisory capacity
• Basic computer skills and accounting knowledge