Hotel Front Office Supervisor

Mohegan Sun

Wilkes Barre, PA, United States
Full-time
Posted June 13, 2026

Job Description

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Starting at $17.10 per hour


Job Duties

Oversees that guests are welcomed, registered into the hotel's computer system and assigned an appropriate room or suite. Performs various tasks, such as making or confirming reservations, verifying and collecting guests' payments, issuing room keys and contacting housekeeping or maintenance when guests report a problem. In addition to managing the daily operations of the front desk, provides front desk clerks with necessary training and support. Maintains all essential front desk equipment and supplies, as well as controlling guests' access to safe deposit boxes. Other responsibilities might include tracking and posting appropriate foo...