Job Description
Responsibilities
- Oversee daily hotel operations across all departments including Front Desk, Housekeeping, F&B, Events, and Maintenance
- Ensure exceptional guest experiences, responding to guest needs and resolving any concerns promptly
- Collaborate with department heads and staff to ensure smooth operations across the property
- Food & Beverage Oversight
- Supervise restaurant, bar, and banquet functions
- Assist with service during peak times and special events
- Manage inventory, track orders, and ensure cost-effective operations
- Rooms Division Management
- Support front desk operations, including check‑ins, reservations, and guest relations
- Conduct room inspections and ensure housekeeping standards are upheld
- Manage housekeeping inventory and maintain cleanliness and presentation
- Inventory & Purchasing
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