Job Description
Maintenance Guest Service Representative
The Maintenance Guest Service Representative is responsible for maintaining the general appearance of the building(s) and grounds in accordance with the hotel's Maintenance manual and inspection requirements. This position is critical to ensure quality service to our guests and upholding hotel standards while working with members of the hotel team, maintaining room quality as well as the safety and security of the hotel.
Duties and Responsibilities:
Maintain positive guest relations at all times and understand guests' service needs. Using the hotel's set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety, and organization of guest rooms and other areas. Maintain inn landscaping, parking lot, grounds, and appearance of the exterior of the building(s), keeping areas free of trash and debris. Completes Repair and Maintenance Program on rooms, perfo...