Job Description
Responsible for delivering exceptional guest service during overnight hours. You will ensure a warm welcome, assist with check-in and check-out, maintain public areas, prepare room service orders and carry out regular security and health & safety checks to uphold the highest standards of comfort and safety.
Key Duties & Responsibilities
Guest Welcome & Assistance:
- Greet guests warmly and professionally upon arrival.
- Provide a seamless and personalized check-in and check-out experience as needed.
- Respond promptly to guest inquiries and requests, ensuring satisfaction.
Room Service Duties:
- Prepare and deliver food and beverages for room service throughout the night.
- Ensure presentation and quality standards are upheld in every order.
Public Area Maintenance:
- Maintain cleanliness and tidiness of all ...