Hotel Receptionist / Customer Service Front of House / Full Time

AWD online

London, England, United Kingdom
Permanent
Posted June 15, 2026

Job Description

JOB OVERVIEW

We have a fantastic new job opportunity for a Full-Time Front of House Hotel Receptionist to deliver a consistently high level of customer service at the Reception Desk by dealing with all guests and potential clients in a courteous and efficient manner.


Working as the Front of House Hotel Receptionist you will take all reservation enquiries by telephone, fax, email and in person in the absence of a Reservations Agent adhering to Company sales policies.


As the Front of House Hotel Receptionist you will answer customer enquiries politely and efficiently and where necessary seek help and information from other departments.

DUTIES


Your duties and responsibilities as the Front of House Hotel Receptionist include:

  • File and keep all guest registration records secure and confidential
  • Update guest records in the PMS system
  • Update room statuses on the system
  • Ensure all faxes, messa...