Job Description
Join Our Team as a Housing Support Assistant!
Are you passionate about making a difference? Do you thrive in a role where no two days are the same? YMCA St Paul's Group is looking for a Housing Support Assistant to be the friendly face and first point of contact at our centres.
Your Role:
- Deliver exceptional customer service, providing information, advice, and support.
- Handle reception duties like managing calls, sorting post, logging repairs, and processing payments.
- Ensure safety as a designated First Aider and Fire Marshal , including building patrols and wellbeing checks.
- Support residents, service users, and the public - whether listening, addressing concerns, or managing complaints.
Why Join Us?
- Make a real impact in your community.
- Be part of a supportive, purpose-driven team.
- Help create a thriving, welcoming environment for all.