HR Employee Contact Centre Representative (Hybrid)
Calgary Board of Education
Job Description
HR Employee Contact Centre Representative (Hybrid) - Casual
Competition Info
Calendar: 12 month
Salary: SA Grade D, $26.25 to $34.02 per hour
FTE: Casual
Position Description
Purpose
The primary purpose of this position is to assist all CBE employees/former employees and retirees with questions regarding payroll, benefits, employee self-service, and other Human Resources transactions through email and telephone contacts, directing complex Tier 2 enquiries to HR Service Representatives or HR Specialists as required.
The ECC representatives will also provide assistance to the HR Operations teams across all areas of administration and processing of total compensation elements and employee life events which includes, but is not limited to; salary / wages, benefits, leaves of absence, resignations and retirements.
Accountability
Supporting employees by verifying HR information, investig...