Hr Service Delivery Analyst (San Pedro Garza García)

Link-Worldwide

san pedro garza garcía, nuevo león, Mexico
Full-time
Posted June 15, 2026

Job Description

What you will do

The HR Operations Analyst is responsible for providing support on issues/inquiries related to our processes and maintaining day-to-day operation to deliver results.

As owner of the process, this role is accountable for collecting, analyzing, and reporting data to vendors or COE across the enterprise.

Additionally, analyst will execute transactions in our system to HR-related inquiries to Johnson Controls employees across the Enterprise.

Active participation on Continuous Improvement projects and Automatization is highly expected.

How you will do it

  • Process transactions in our HR system (Workday, SNOW & Oracle) such as Hire, Terminations, Compensation Changes, change organizations Assignments, etc, to ensure data accuracy and provide support to the HRRBP Managers and Employees.
  • Provide specialized administrative support to HR Business Partner, Managers and Vendors.
  • Respond to complex inquiries fr...