Job Description
A Day in the Life
The SME (Subject Matter Expert) will provide centralized human resource administration and support across various processes and programs, including Global Rewards, Global Talent & Leadership Development, Global HR Operations, Employee Relations, and Payroll. This role will collaborate across the Human Resources function to establish operational standards and procedures, ensuring accurate transaction processing and effective program administration. This position will be hyrbid in Bogotá.
Key Responsibilities
- Provide expertise and operational support in HR processes including payroll, HR operations, employee relations, and talent programs
- Collaborate with cross-functional HR teams to maintain and improve policies, procedures, and service standards
- Resolve complex employee and manager inquiries with accuracy, professionalism, and initiative
- Lead or contribute to special projects, process improvement initiativ...