Human Resources Services Delivery Specialist – DACH Market

WTW

Lisbon, Lisbon, Portugal
Full time
Posted June 13, 2026

Job Description

Role Summary

This role delivers consistent, high‑quality, and compliant HR support within a German‑speaking, multicultural shared‑services environment. Operating with a high degree of autonomy and accountability, the Specialist ensures strict adherence to documented procedures, quality standards, and country‑specific regulatory requirements.

The position plays a critical role in:

  • Delivering a seamless and professional colleague experience across the DACH region
  • Ensuring accurate case triage and effective escalation
  • Supporting the maintenance and quality of German‑language HR knowledge content