Hungarian Speaking Player Support for Riot Games Account - Work In Sofia

Mercier Consultancy MD is looking for a Hungarian Speaking Player Support Specialist to join our team supporting Riot Games from Sofia, Bulgaria. This role offers a unique opportunity for Hungarian speakers passionate about gaming to work in an international environment, providing excellent player support and ensuring a smooth gaming experience for the community.

Key Responsibilities

• Provide high-quality email support to Hungarian-speaking players regarding Riot Games accounts and related inquiries.
• Assist players with account management, technical issues, and gameplay questions efficiently and professionally.
• Work closely with internal teams to escalate and resolve complex player issues.
• Maintain accurate and detailed records of player interactions to improve support processes.
• Stay informed about game updates, features, and community trends to deliver knowledgeable assistance.
• Ensure all player communications ref...