Job Description
Role: IBM I (AS400) Operations Specialist
Location: Pickering, ON (Canada)
Job Type: Contract to Hire
Mode of Work: Onsite (4 days on-site and 1 day remote)
Duration of the contract: 12 Months
Key Responsibilities
1. System Operations & Monitoring
Monitor consoles, system messages (QSYSOPR), and jobs to ensure stable AS400 operations
Manage job queues and scheduled jobs (via WRKJOBSCDE or Robot Scheduler)
Troubleshoot failed jobs, hung subsystems, or system anomalies
Perform scheduled system IPLs and apply proactive maintenance measures
Ensure zero unplanned downtime through early intervention
2. End User & Incident Support
Provide Level 2/3 support for AS400-related incidents escalated from helpdesk
Investigate user-reported issues (e.g., record locks, login issues, print failures)
Offer how-to assistance to departments like Accou...