Job Description
Key Responsibilities
- Operate and maintain cloud and on-premises infrastructure that supports multiple Global Payments platforms.
- Perform system administration and troubleshooting for Linux and Windows environments.
- Participate in incident response, root cause analysis, and problem resolution.
- Carry out patching, lifecycle management, and routine maintenance tasks.
- Execute changes, upgrades, and deployments with a focus on stability and compliance.
- Collaborate with Platform Engineering to test and adopt new technologies.
- Follow operational processes (Change, Incident, Problem, and Service Management).
- Participate in an on-call rota to provide 24/7 support for critical systems.
- Contribute to documentation, knowledge sharing, operational handovers and process improvements.
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