Job Description
We are seeking a talented individual to join our Operations team at Marsh. This role will be based in Bogotá and is a hybrid role requiring in‑office presence at least three days a week.
Responsibilities
- Receive and process requests for activating new, expanded, or renewed business, including the creation of prospect codes and internal tools.
- Provide first‑level telephone support for inquiries and follow‑up on incomplete information.
- Conduct analysis and proceed with the activation and release of processes through the CORE system, ensuring documentation is stored correctly.
- Validate information for acceptance in the CORE system and communicate with the Policy Servicing team.
Qualifications
- Technical degree or currently studying in a related field with a focus on customer service.
- 1‑2 years of experience in insurance companies or intermediaries, preferably in property, personal, and casualty lines...