Job Description
Join Air Inuit as an Interim IT Coordinator and spearhead helpdesk support across varied locations in Northern Quebec. Focus on enhancing service delivery through best practices.
In this role, you will be responsible for leading IT support initiatives within Air Inuit, with an emphasis on user satisfaction and service sustainability. With a background in computer science and significant experience managing IT environments, you will supervise IT helpdesk operations, develop training for staff, and ensure that performance evaluations are thorough. Constant improvement of processes will also be essential for your success.
Key Responsibilities:
• Supervise and coordinate IT support operations
• Lead IT project execution and software deployment
• Maintain and update IT hardware and software inventory
• Enhance internal processes for superior service quality
• Analyze support center requests and generate reports
Requirements:
• University degree in computer science...
In this role, you will be responsible for leading IT support initiatives within Air Inuit, with an emphasis on user satisfaction and service sustainability. With a background in computer science and significant experience managing IT environments, you will supervise IT helpdesk operations, develop training for staff, and ensure that performance evaluations are thorough. Constant improvement of processes will also be essential for your success.
Key Responsibilities:
• Supervise and coordinate IT support operations
• Lead IT project execution and software deployment
• Maintain and update IT hardware and software inventory
• Enhance internal processes for superior service quality
• Analyze support center requests and generate reports
Requirements:
• University degree in computer science...