Intern Customer Fulfillment

Mattel Latin America

santiago, metropolitana de santiago, Chile
Full-time
Posted June 07, 2026

Job Description

Overview

The Customer Fulfillment Intern supports service level tracking, order management processes, and inventory control activities across Andina markets (Chile, Peru & Colombia). The role focuses on ensuring data accuracy, monitoring key service KPIs such as Fill Rate, and supporting the purchase order flow in coordination with Logistics and cross‑functional teams. The intern contributes to maintaining high service performance and reliable system information in a dynamic, fast‑paced environment.

Responsibilities

  • Support the measurement and tracking of Fill Rate, ensuring accuracy and consistency of data.
  • Assist in the purchase order flow, including order tracking.
  • Extract, consolidate, and validate data from internal systems to support service level analysis.
  • Monitor basic service and operational KPIs (Fill Rate, backorders, order status).
  • Support inventory control activities, including identification o...