Are you always ready to help others? Does solving problems put a smile on your face? Together with the international Service & Support team, you answer all questions from caregivers and provide essential support to help them take the best possible care of residents. You work with caregivers in Canada, the United States and Germany.
Jouw rol
Act as the primary point of contact for caregivers in Canada, the United States and GermanyProvide high-touch support via phone and emailDive into technical challenges with empathy and problem-solving skillsCheck in proactively with caregivers across different time zonesSupport colleagues in North America and Germany in preparing for location visitsHelp research local needs and experiment with new support strategies in new marketsIdentify areas for improvement and help build support processes rather than only following them Jouw profiel