Job Description
Workster is looking for talented German speakers to join a dynamic international team in Lisbon.
This is an exciting opportunity to build an international career while supporting customers for a well-known global brand in a modern and multicultural environment. You'll work in a professional and supportive setting, with the opportunity to transition into a hybrid working model after the onboarding period.
You will initially work fully on-site for the first 3 months to get to know the team and the working environment, before moving to a hybrid setup.
Your Role
- Provide customer support in German via phone, email, and chat
- Assist customers with product-related questions, orders, and general inquiries
- Deliver professional and solution-oriented support while ensuring high customer satisfaction
- Handle customer complaints and provide appropriate solutions within set deadlines
- Collaborate with colleagues and...