Internship in IT Customer Service Support with German (m/f/diverse)

Lufthansa Group Business Services Sp. z o.o.

Kraków, Lesser Poland Voivodeship, Poland
Part time
Posted June 07, 2026

Job Description

Ready to start your career in an international environment? Do you speak German and want to develop your skills in IT Customer Support?

Don’t miss the chance to gain hands‑on experience. Apply now!

Tasks

Your tasks: 

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times

  • Being a support regarding duty travel application

  • Being open to changes in support range (diving deeper into specific applications)

  • Ensuring customer satisfaction and provide professional customer support

  • Communicating and building a good relationship with our customers

  • Acknowledge and resolving customer requests

  • Cooperating with colleagues from team and other departments in order to provide the best service
  • *Perform all other duties assigned or delegated by supervisors


    What we offer:

  • Workflows training for beginners
  • ...