Job Description
The Delivery Director is responsible for end-to-end delivery excellence across non biddable (Linear TV, Print, OOH, Radio, digital) media operations, ensuring high-quality execution, operational consistency, and strong client satisfaction. This role owns resource management, delivery governance, performance evaluation, escalation handling, and the identification of growth and optimization opportunities within the assigned scope.
The Delivery Director plays a critical leadership role in managing large, multi-hub teams, developing leaders, driving engagement and retention, and ensuring compliance with PGD processes, standards, SLAs, and commercial agreements. The position requires strong stakeholder management with agencies, platforms, and internal partners, as well as the ability to scale operations while maintaining quality and efficiency.
Main Tasks
- Guarantee delivery standards across all capability teams and operational hubs.
- Own overal...