Job Description
As Invoice to Cash Analyst, you will play a key role within the Front Office team, reporting directly to the Associate Manager. You’ll be responsible for performing all I2C activities assigned to the cluster and acting as the local teams’ main point of contact. This will require strong stakeholder management skills and the ability to manage time and tasks efficiently.
**What you will do**
+ Contact all assigned customers via phone and email to ensure payment is received per the agreed terms.
+ Complete the daily worklist and follow all appropriate steps as per the collection strategy set up in the system.
+ Liaise with internal stakeholders (Customer Service/Pricing/ Sales) to provide an update on the assigned portfolio of customers.
+ Reconcile customer accounts and work with Back Office on keeping customers’ accounts clean and tidy.
+ Negotiate and prepare payment agreements as an alternative payment option for customers.
+ Resolve disputed invoices t...
**What you will do**
+ Contact all assigned customers via phone and email to ensure payment is received per the agreed terms.
+ Complete the daily worklist and follow all appropriate steps as per the collection strategy set up in the system.
+ Liaise with internal stakeholders (Customer Service/Pricing/ Sales) to provide an update on the assigned portfolio of customers.
+ Reconcile customer accounts and work with Back Office on keeping customers’ accounts clean and tidy.
+ Negotiate and prepare payment agreements as an alternative payment option for customers.
+ Resolve disputed invoices t...