Job Description
YOUR MISSION AT VOI
As an IT Administrator at Voi, you strengthen our internal IT function by combining hands-on operational support with solid project coordination, documentation, and learning and development skills. You keep IT projects on track, ensure processes and knowledge are well-documented and accessible, and help both the IT team and the wider organisation build capability. You work with a good degree of independence, owning workstreams, coordinating across teams, and proactively improving how the IT function operates.
In this role, you will:
Provide timely, high-quality IT support to employees globally, handling tickets and walk-ins with clear communication and consistent follow-through.
Coordinate and drive IT projects from planning through delivery, managing timelines, dependencies, stakeholder communication, and follow-up.
Own and maintain IT documentation, knowledge bases, and internal guides, keeping them acc...