IT Application Specialist for Hospitality Systems and Support
Sandman Hotel Group
Job Description
Drive IT excellence as an IT Application Specialist in a dynamic hospitality environment. Leverage your expertise in POS systems and e-commerce solutions while enhancing user experiences and system efficiency in this hands-on role.
This position entails collaborating with various departments to integrate systems effectively. You will support POS and RTP technologies, troubleshoot software and hardware issues, and maintain documentation for seamless operations. Your responsibilities also include training users, monitoring system performance, and liaising with vendors for system upgrades and feature implementations.
Key Responsibilities:
• Provide technical support for POS and RTP systems
• Troubleshoot hardware and software issues effectively
• Conduct user training sessions on system functionalities
• Monitor performance; suggest efficiency improvements
• Liaise with vendors to implement upgrades
Requirements:
• 2-3 years of IT support experience
• Familia...
This position entails collaborating with various departments to integrate systems effectively. You will support POS and RTP technologies, troubleshoot software and hardware issues, and maintain documentation for seamless operations. Your responsibilities also include training users, monitoring system performance, and liaising with vendors for system upgrades and feature implementations.
Key Responsibilities:
• Provide technical support for POS and RTP systems
• Troubleshoot hardware and software issues effectively
• Conduct user training sessions on system functionalities
• Monitor performance; suggest efficiency improvements
• Liaise with vendors to implement upgrades
Requirements:
• 2-3 years of IT support experience
• Familia...