Job Description
The role is to carry out a variety of technical and coordination tasks to meet customers’ requirements (including those tasks assigned by Line Managers which are part of projects or maintenance contract work).
- Hands on PC and mobile support, Network and PC implementation and optimization.
- Project management and service delivery schedule management of several key customer projects.
- Implementation and support of on-premises and cloud-base services and product.
- Liaising within customer’s internal teams, including headquarter in Japan, to deliver projects and sort troubles and issues.
- Understanding and planning design details of customer’s Network and PCs.
- Network/PC/Desktop Security element configuration including day-to-day service delivery.
- Migration planning and execution. Support PC and Call Centre system (incl DC server).
- Proof of concept testing and acceptance testing. Vendor negotiation and control.