IT Helpdesk Specialist: Windows, VoIP & Office 365 Support

Link-Worldwide

polanco (ranchería mineral polanco), polanco (ranchería mineral polanco), Mexico
Full-time
Posted June 14, 2026

Job Description

Link-Worldwide in Polanco, Mexico, is seeking an IT Support specialist to provide intermediate-level support for Windows Users and Active Directory. Responsibilities include troubleshooting and support for various technology areas, maintaining the Help Desk Knowledge Base, and training less experienced team members.

The ideal candidate should have a relevant degree or certifications, 2+ years of Help Desk and troubleshooting experience, and strong communication skills in English and Spanish.

Benefits include competitive salary and private medical insurance.

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