IT Operations Analyst – Commercial Support

Cognizant

são paulo, são paulo, Brazil
Full-time
Posted June 09, 2026

Job Description

Job Summary

We are seeking a highly organized and detail-oriented IT Operations Analyst – Commercial Support to support commercial operations, including Market Access and Sales Force teams. This role focuses on process governance, stakeholder coordination, operational excellence, and continuous improvement within a regulated environment.

The ideal candidate will ensure high-quality deliverables, compliance adherence, and efficient workflow execution while collaborating with cross-functional teams and external partners.

Responsibilities

  • Market Access and Sales Force support within the bureaucratic and administrative scope;
  • Standardize and validate stakeholder team processes (ensuring adherence to compliance rules and best practices), while managing deliverables, deadlines, data quality, and pipelines;
  • Training and mapping of process improvement opportunities;
  • Active participation in periodic alignment ...