Job Description
Join Niagara Casinos as the IT Operations Director, overseeing vital infrastructure and cloud platforms. This role emphasizes service delivery, operational leadership, and continuous improvement strategies.
In this key leadership role, you will be responsible for ensuring the reliability and security of IT systems while supporting enterprise initiatives. Your expertise in operational excellence will drive performance and efficiency, ensuring alignment with business needs and ITIL service management processes.
Key Responsibilities:
• Direct daily IT operations and manage cloud services
• Establish and monitor SLAs and performance metrics
• Collaborate on the execution of the IT strategic plan
• Enhance compliance culture by improving departmental processes
• Manage relationships with technology vendors and procurement
Requirements:
• Degree in Information Technology or similar field
• 8 years in IT Management with minimum 5 years senior experience
• Expe...
In this key leadership role, you will be responsible for ensuring the reliability and security of IT systems while supporting enterprise initiatives. Your expertise in operational excellence will drive performance and efficiency, ensuring alignment with business needs and ITIL service management processes.
Key Responsibilities:
• Direct daily IT operations and manage cloud services
• Establish and monitor SLAs and performance metrics
• Collaborate on the execution of the IT strategic plan
• Enhance compliance culture by improving departmental processes
• Manage relationships with technology vendors and procurement
Requirements:
• Degree in Information Technology or similar field
• 8 years in IT Management with minimum 5 years senior experience
• Expe...