Job Description
A través de nuestros asociados, Conduent ofrece servicios y soluciones de misión crítica a empresas de Fortune 100 y más de 500 gobiernos, creando resultados excepcionales para nuestros clientes y los millones de personas que cuentan con ellos. Tienes la oportunidad de prosperar personalmente, marcar la diferencia y ser parte de una cultura donde la individualidad se nota y valora todos los días.
**IT Project Manager – CX / Contact Center**
**Role Overview**
An IT Project Manager responsible for delivering customer experience (CX) and contact center technology initiatives that support business operations, service quality, and customer satisfaction. This role manages the execution of contact center–related IT projects end-to-end, coordinating business stakeholders, IT teams, and vendors to ensure solutions are delivered on time, within scope, and aligned to CX objectives.
The role focuses on **implementation and optimization** of contact center plat...
**IT Project Manager – CX / Contact Center**
**Role Overview**
An IT Project Manager responsible for delivering customer experience (CX) and contact center technology initiatives that support business operations, service quality, and customer satisfaction. This role manages the execution of contact center–related IT projects end-to-end, coordinating business stakeholders, IT teams, and vendors to ensure solutions are delivered on time, within scope, and aligned to CX objectives.
The role focuses on **implementation and optimization** of contact center plat...